1. Who we are
Turingle is a Brazilian company specializing in digital marketing, process automation, and systems development. We operate under Brazilian law and are committed to protecting your personal data in accordance with Brazil's General Data Protection Law (LGPD — Law No. 13,709/2018).
Data controller: Turingle
Contact: alisson@turingle.com
2. Data we collect
We collect only the data necessary to provide our services and improve your experience:
• Contact data: name, email, and phone number voluntarily provided through forms.
• Browsing data: pages visited, session duration, and traffic source (via analytics cookies).
• Tool data: information entered into the site's calculators and diagnostics (processed locally in your browser, not stored on our servers).
• Communication data: content of messages you send us by email or WhatsApp.
3. How we use your data
We use your data to:
• Respond to your contact requests and inquiries.
• Send commercial proposals when requested.
• Improve the site experience based on aggregated browsing data.
• Send relevant content, only if you have expressly consented.
• Comply with legal obligations.
We do not sell, rent, or share your data with third parties for marketing purposes.
4. Legal basis for processing
We process your data based on the following legal bases provided under the LGPD:
• Consent: when you fill out a form and agree to receive communications.
• Performance of a contract: when processing is necessary to provide a contracted service.
• Legitimate interest: for site performance analysis and security.
• Compliance with a legal obligation: when required by law.
5. Cookies and tracking
We use cookies for:
• Analytics (Google Analytics 4): measuring site performance in an aggregated, anonymized way.
• Functionality: remembering language and session preferences.
You can disable cookies at any time in your browser settings. Disabling cookies may affect some site features.
6. Data retention
We keep your data for as long as necessary for the purpose for which it was collected:
• Commercial contact data: up to 5 years after the last contact or the end of the relationship.
• Browsing data: per Google Analytics policy (maximum 26 months).
• Data from forms that did not convert: up to 12 months.
After these periods, the data is deleted or anonymized.
7. Your rights (LGPD)
As a data subject, you have the right to:
• Confirmation: know whether we process your data.
• Access: obtain a copy of the data we hold about you.
• Correction: request correction of incomplete or outdated data.
• Deletion: request deletion of unnecessary data or data processed based on consent.
• Portability: receive your data in a structured format.
• Withdrawal of consent: cancel communications at any time.
To exercise any of these rights, send an email to alisson@turingle.com with the subject "LGPD Rights".
8. Security
We adopt technical and organizational measures to protect your data against unauthorized access, loss, or destruction:
• Encrypted connections (HTTPS/TLS) across the entire site.
• Restricted data access limited to authorized personnel.
• We do not store credit card data or other sensitive financial information.
9. Changes to this policy
We may update this Privacy Policy periodically. Material changes will be communicated by email (if we have your contact information) or by notice on the site. The date of the last update is always shown at the top of this page.
10. Contact
For questions, requests, or complaints related to personal data:
Email: alisson@turingle.com
Recommended subject: "Data Privacy"
We respond within 5 business days.